Política de privacidad

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

You can reach our customer support team by emailing info@bitsa.gt, calling +502 4067-3114, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

This Privacy Policy describes how BITSA collects , uses, and protects the information you provide when you use our service.

By accessing and using our service, you are accepting the practices described in this policy.  If you do not agree with this policy, please do not use our service.

1.      Information We Collect. 

We may collect and process the following types of information:

• Personally Identifiable Information (PII): This may include your name, email address, telephone number, mailing address, and any other information you voluntarily provide to us when registering, subscribing to newsletters, making purchases, or interacting with our service.
• Usage Data: We collect information about how you access and use our service. This may include your IP address, browser type, pages viewed, time spent on those pages, links clicked, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and maintain certain information. Cookies are small data files that are stored on your device. You can set your browser to refuse all cookies or to tell you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

2.     How We Use Your Information.

We use the information collected for a variety of purposes, including:

• To provide and maintain our service.
• Notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• Provide customer support.
• Monitor the use of our service.
• Detect, prevent, and address technical issues.
• Send you marketing and promotional information that may be of interest to you, in accordance with your preferences.
• Improve our products and services.

3.     Disclosure of Your Information.  We may share your information in the following situations:

• With service providers: We may employ third parties to facilitate our service, to provide the service on our behalf, to perform service-related services, or to help us analyze how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are required not to disclose or use it for any other purpose.
• For Legal Compliance: We may disclose your information if we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend the rights or property of BITSA, prevent or investigate potential wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
• Business Transfers: If BITSA is involved in a merger, acquisition, or sale of assets, your Personal Information may be transferred. We will notify you before your Personal Information is transferred and becomes subject to a different Privacy Policy.

4.    Data security

The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5.     Your data protection rights

Depending on your location, you may have certain rights with respect to your Personal Information, including:

• The right to access, update, or delete the information we hold about you.
• The right to rectify your information if it is inaccurate or incomplete.
• The right to object to our processing of your Personal Information.
• The right to request restriction of processing of your Personal Information.
• The right to data portability.
• The right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

 

6.     Links to Other Web Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party site. We strongly encourage you to review the Privacy Policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

7.     Children's Privacy

Our service is not directed to anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to delete that information from our servers.

8.     Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

9.     Contact us

If you have any questions about this Privacy Policy, you can contact us:

By email: info@bitsa.gt.

By visiting this page on our website: www.bitsa.odoo.com.

 

Effective Date: July 22, 2025